An AI receptionist for dental clinics
AutomationKing AI answers patient enquiries and manages appointments over WhatsApp and website chat. It replies from the clinic's own treatments, prices, hours and policies, and hands anything it is unsure about to a human.
What it does for a clinic
Two channels, one receptionist
Patients reach the clinic on WhatsApp or through the chat widget on its website. Both arrive in the same conversation history, handled by the same assistant with the same clinic knowledge.
Answers from the clinic's own information
Each clinic maintains its treatments, prices, working hours, policies, insurance details and FAQs. The receptionist answers from that material rather than from general knowledge, and says so when something is not covered.
Appointments without double-booking
Booking, rescheduling and cancellation, checked against the clinic's real working hours and existing appointments so two patients cannot be given the same slot.
Patient records that build themselves
Conversations, appointments and follow-ups are recorded against a patient profile as they happen, so staff are not re-typing what the assistant already collected.
Escalation instead of guessing
The assistant does not offer clinical advice and does not invent unavailable information. Where it cannot answer confidently, the conversation is flagged for clinic staff, who can always take over.
Each clinic isolated from every other
Patients, conversations, appointments, staff and knowledge belong to a single clinic. Tenant isolation is enforced in the database, not only in the interface.
What happens when a patient messages
A patient messages the clinic's WhatsApp number, or opens the chat widget on the clinic's website.
The message is verified as genuinely from the messaging platform, then routed to the clinic that owns that number.
The assistant reads the clinic's knowledge base and the conversation so far, and composes a reply.
The patient receives the answer, and any appointment is written to the clinic's schedule.
The full thread appears in the clinic dashboard, where staff can review it or step in at any point.
AutomationKing AI is built for clinics that lose enquiries outside opening hours and spend staff time on questions the clinic has already answered a hundred times.